Energy Assistance

Manager: Dalia Ochoa e-mail:

Pasco Office:  720 West Court Street Upstairs, Pasco WA 99301
Phone: (509) 545-4042   Fax (509) 544-9598

Prosser Office: 424 6th Street Suite#2, Prosser, WA 99350
Phone: (509) 786-3379   Fax(509) 786-3359



Low Income Home Energy Assistance Program (LIHEAP)

Low Income Home Energy Assistance Program is a federally funded program for qualified households that provides a one-time benefit (per program year) to assist with heating costs. LIHEAP provides assistance to qualified low-income households in Benton and Franklin Counties.

Beginning November, of each year, CAC will provide Registry forms as the first step to determine if a household is eligible for energy assistance.  Each household must complete a form for the new year LIHEAP cycle, registry forms from past years cannot be used. LIHEAP registration closed effeectve as of February 6th.

Helping Hands Programs

Helping hands Programs are funded by individual utility/vendors in Benton and Franklin counties. Following utility/vendors provide such program: Benton PUD, Franklin PUD, City of Richland, Big Bend Electric, Cascade Natural Gas, Kennewick Kares and Kennewick Irrigation District. Eligibility is dependant upon criteria set by each individual utility/vendor. Amount of assistance is dependant upon availability of donated funds.

Washington Energy Assistance Funds

Program is available to Cascade Natural Gas Households. CAC determines income eligibility level and pledge amount, CNG applies the pledge to the customers account.

Senior and Disabled Discounts

Discounts are given by individual utility/vendors, CAC determines household income eligibility levels for the utility/vendors. Following utility/vendors provide such program: Benton PUD, Franklin PUD, City of Richland and City of Connell.